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FAQ: Payment Options, Self-Service and Credit Card Fees

Payment Options and Self-Service

Below are frequently asked questions (FAQs) about payment options and Self-Service.

Each student that attends ÁñÁ«ÊÓÆµÏÂÔØ will have an account with the Office of Student Accounts. This student account will include charges/payments for tuition and fees, housing and food, and other charges, as applicable. All of the charges will be billed using our e-Bill process.

Convenient and reliable alternative to paper bills. You also have the ability to give access to authorized users to view your bill and make payment. There are several reasons why Self-Service is the official billing method at ÁñÁ«ÊÓÆµÏÂÔØ. The primary reason is to provide faster, easier and accurate service to our students and their parents or guardians. The vast majority of students and parents are familiar and comfortable with the web culture. It has become commonplace to perform many daily transactions and communications via email and the Internet. Many universities and institutions around the country are using electronic billing as their primary method of billing. In addition to providing more efficient service, electronic billing also results in time and monetary savings to both the student and the institution. As a highly respected institution, ÁñÁ«ÊÓÆµÏÂÔØ strives to provide services electronically.

All enrolled students can view their bill, print or save a PDF of an itemized statement, create the payment plan, and make payments on , go to , choose Student Finance and then Make a Payment or Account Activity.

A person other than the student may have the ability to view the Self-Service option as an authorized user.

Students must set up authorized payer accounts to allow others, such as parents, spouses, or employers, to view their bills and make online payments toward their student account. To set up an authorized payer account, follow the instructions below:

  • Log onto myÁñÁ«ÊÓÆµÏÂÔØand go to "Student Self-Service."
  • Go to the User icon for User options.
  • Choose "View/Add Proxy Access."
  • Review information highlighted in blue. You can review active proxies.
  • You can choose to create a new proxy to access your account (under "Add a Proxy," click dropdown box under "Select a Proxy," select "Add Another User"), or choose an existing person, who has a relationship already defined, to add access.
  • Fill out the required information, then select the access you will allow. Make sure to click the "Disclosure Agreement" which authorizes ÁñÁ«ÊÓÆµÏÂÔØ to disclose your information to the proxy, and then click "Submit."
  • An email confirming that access was granted will be sent to the student and proxy.
  • Additional emails will be sent with a user name and then a temporary password. If your proxy does not see these emails in their inbox, please have them check spam or clutter.
  • Once the authorized payer has logged into myÁñÁ«ÊÓÆµÏÂÔØand is in Self Service, they will be prompted to reset their password.

  • Log into myÁñÁ«ÊÓÆµÏÂÔØand in Self Service, choose "Student Finance," then "Make a Payment."
  • Check the box related to the receivable to pay.
  • Choose form of payment (e-check, Discover, MasterCard, American Express, or Visa). IMPORTANT NOTE: Credit/Debit Cards charge a 2.7% service fee. The amount to pay will fill in however you can click on the amount box to change it.
  • Click on "Proceed to Payment."

No. The authorized payer can print a copy of the bill in Student Self-Service, Student Finance, Account Activity, then View Statement and mail his/her payment (check or money order) along with the remittance portion of the printed bill to the the Office of Student Accounts. Make the check payable to ÁñÁ«ÊÓÆµÏÂÔØ and include the student's ID number on the check.

Mail to:

Office of Student Accounts
ÁñÁ«ÊÓÆµÏÂÔØ
3700 West 103rd Street
Chicago, IL 60655

Log into , go to and choose "Student Finance."

You can view your account by logging into and going to , choose "Student Finance," then "Account Activity." Use the "Term" dropdown to see balance for a specific term.

Students that do not pay the bill by the start of classes may be charged $100 late clearance fee for the semester.

  • E-check, Master Card, Visa, Discover and American Express Online.
  • Cash, check or money order accepted at the Office of Student Accounts.

Credit Card Service Fees

Below are frequently asked questions (FAQs) about credit card service fees.

The credit card payment method has become prohibitively expensive because of the fees charged by credit card companies to ÁñÁ«ÊÓÆµÏÂÔØ for credit card transaction processing. Historically, the costs associated with credit card use were absorbed by the University. As a result of budget reductions, the University has elected to pass on the service fee to defray these costs rather than divert limited remaining resources from instructional activities.

A non-refundable service fee of 2.7% will be added to each credit card transaction by the third party payment processor when paying tuition and fees on your student account.

ÁñÁ«ÊÓÆµÏÂÔØ will accept MasterCard, Visa, American Express and Discover credit cards through the online Self-Service portal.

Yes, debit cards are treated in the same manner as credit cards and will be subject to the non-refundable 2.7% service fee.

You can avoid paying the credit card service fee by paying online with an e-check, which is an electronic debit to your checking account. There is a .35 cent fee to pay by e-check.

Office of Student Accounts: cash, check, money order.
Online self service portal: e-check, Mastercard, Visa, American Express or Discover credit cards.